Transcript: If you suspect your loved one is being neglected and/or abused in the nursing home, the first priority for you and for your family is to ensure that that loved one is safe.
First, raise it with the administration and the leadership of the nursing home and try to get it addressed and get it addressed quickly. Failing that, if that doesn’t work, you need to raise it to the level of state authorities. And often, here in Georgia, and in most states, what that can be is raising it to the level of what’s called the state ombudsman, whose job it is to advocate on behalf of people who are in nursing home facilities and assisted living facilities.
Sometimes, you might suspect that there has been abuse and it potentially rises to the level of a crime. In that case and in that scenario, you need to do a couple of things. First you need to raise it to the level of your local law enforcement. The additional thing that you need to do is you need to hire someone with experience dealing with these types of cases and we, here at Watkins, Lourie, Roll & Chance, we’ve got significant experience holding nursing homes accountable for their failures in those situations and getting resources on behalf of families who have oftentimes suffered a tragic loss.